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YER
Heart & Soul Jewellery
Celebrate the beauty of connection and timeless sentiment with this delicate collection, designed to uplift and inspire.
Crafted from high-quality stainless steel and enamel, these earrings shine with everyday elegance and enduring charm.
Each pair comes nestled in a lovingly crafted wooden box, accompanied by a heartfelt quote — a small but meaningful reminder of love and support to treasure every day.
With 12 unique designs to choose from, there’s a piece to speak to every heart.
Features:
• Durable, shining stainless steel and enamel — made to be worn and loved daily
• Presented in a charming wooden gift box, perfect for sharing or keeping close
• Each design includes a touching quote that adds a personal, emotional touch
• A timeless blend of style and sentiment, available in 12 unique designs
Product Details:
• Packaging: Standard white box
• Size: 1 x 1 x 1.5 cm — petite yet full of meaning
• Care: To keep your earrings looking their best, avoid exposure to chemicals and direct sunlight. Remove before swimming or showering and store in a dry place.
Carry your story gently with Heart & Soul — jewellery made to be treasured, gifted, and loved.
Returns & Refunds Policy
At Angelfish Dragonfly, we want you to be happy with your purchase. Our returns policy is outlined below and does not limit your rights under the Australian Consumer Law (ACL).
Change of Mind
We accept change-of-mind returns within 30 days of delivery, provided the item is:
- Unused, unworn and in original condition
- Returned with original tags attached
- In original packaging where applicable
- Suitable for resale
- Accompanied by proof of purchase
Change-of-mind return postage is the customer’s responsibility. Original postage costs are not refundable.
Sale items may be returned for change of mind unless clearly marked Final Sale or No Change-of-Mind Returns at the time of purchase.
Exchanges
We accept exchanges for change-of-mind purchases, subject to availability and the conditions above. Return postage is the customer’s responsibility and any price difference will be adjusted accordingly.
Faulty, Damaged or Incorrect Items
If your item is faulty, damaged, defective, does not match its description, or we have sent you the wrong item, please contact us.
Your rights under the Australian Consumer Law apply regardless of our change-of-mind policy, including to sale items. We will provide the appropriate remedy where required, which may include a repair, replacement or refund.
For faulty or incorrect items covered by the ACL, we will cover reasonable return postage costs.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our 30-day change-of-mind policy does not affect these legal rights.
Refunds
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
For change-of-mind returns, original postage is not refundable.
How to Return an Item
Please contact Angelfish Dragonfly before returning your item so we can provide return instructions.
Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.
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