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YER
Heart & Soul Necklace – A Gift of Meaning, Made to Last
The Heart & Soul Necklace is more than a piece of jewellery—it’s a quiet celebration of love, hope, and connection.
With its elegant gold-plated finish and delicate, minimalist chain, this timeless piece carries a finely engraved pendant that speaks to the heart.
Thoughtfully presented in a natural wooden gift box and paired with a heartfelt quote, this necklace makes a beautiful keepsake for life’s most meaningful moments—whether a token of encouragement, a gesture of remembrance, or a symbol of unspoken support.
Designed to uplift and inspire, it’s a piece to be worn every day and treasured forever.
Features:
Elegant gold-plated necklace with a refined, timeless feel
Dainty minimalist chain, perfect for layering or wearing solo
Engraved pendant with a meaningful motif or message
Presented in a wooden gift box with an inspiring quote—ready to give or keep
Product Details:
Packaging: Standard white box Size: 29 cm including pendant
Details: Gold-plated necklace and pendant, gift-boxed with heartfelt quote
Care Instructions:
Keep your necklace away from direct sunlight, moisture, and chemicals (perfume, lotions, hairspray, etc.).
Remove before swimming or showering and store in a dry place to preserve its shine.
Returns & Refunds Policy
At Angelfish Dragonfly, we want you to be happy with your purchase. Our returns policy is outlined below and does not limit your rights under the Australian Consumer Law (ACL).
Change of Mind
We accept change-of-mind returns within 30 days of delivery, provided the item is:
- Unused, unworn and in original condition
- Returned with original tags attached
- In original packaging where applicable
- Suitable for resale
- Accompanied by proof of purchase
Change-of-mind return postage is the customer’s responsibility. Original postage costs are not refundable.
Sale items may be returned for change of mind unless clearly marked Final Sale or No Change-of-Mind Returns at the time of purchase.
Exchanges
We accept exchanges for change-of-mind purchases, subject to availability and the conditions above. Return postage is the customer’s responsibility and any price difference will be adjusted accordingly.
Faulty, Damaged or Incorrect Items
If your item is faulty, damaged, defective, does not match its description, or we have sent you the wrong item, please contact us.
Your rights under the Australian Consumer Law apply regardless of our change-of-mind policy, including to sale items. We will provide the appropriate remedy where required, which may include a repair, replacement or refund.
For faulty or incorrect items covered by the ACL, we will cover reasonable return postage costs.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our 30-day change-of-mind policy does not affect these legal rights.
Refunds
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
For change-of-mind returns, original postage is not refundable.
How to Return an Item
Please contact Angelfish Dragonfly before returning your item so we can provide return instructions.
Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.
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